Just Say NO!

These are my reviews and ramblings. Being honest and just sharing information about any and everything. :)

CATNAPPER

Don’t waste your money on Catnapper recliners. They don’t stand behind their crappy Chinese-made products and they render the most horrible customer service imaginable. Hubby and I spent nearly $2000 on two Catnapper recliners in February 2021. One chair broke in September 2021 (after a mere seven months) and the second one broke in January 2022 (after 11 months). We notified them in September 2021 right after the first chair broke and they him-hawed around for two months, offering no solution to the issue, until I reported them to the Better Business Bureau in December 2021. They initially agreed to replace the chair and said it would ship in March 2022. Meanwhile, in January 2022, the second chair broke and after numerous emails about that one, they decided they were not going to replace either chair – they would send parts for us to repair the chairs ourselves. Isn’t that nice?! NOT! That 24-lb box of loose parts arrived March 25th. It’s important to note that Ed and I are seniors with no children around so there is no misuse, and neither one of us exceed (or even come close) to the weight limit.

Here are photos and a video of Ed describing broken chair #1:

Broken in the exact same manner but on the opposite side, here are photos of the broken chair #2:

And here is that lovely box of loose parts that arrived yesterday. With no instructions, I might add. We find it extremely interesting that the Jackson Catnapper website claims their furniture is made in the USA but we had to wait for these parts to arrive from China. The delay was due to the Chinese New Year, according to Hannah in their Warranty Department.


FRESH STEP CAT LITTER

We’ve been using Fresh Step cat litter since 2010 so it’s the only one we have to compare. It’s approximately $13 for a 25-lb box. We found Dr. Elsey’s Cat Litter in mid-2021, which costs $20 for a 40-lb bag, is a clay litter, veterinarian-formulated, has no perfumes, and has very low dust. The Fresh Step cat litter constantly had gooky stuff stuck to the bottom of the litter pans (where the urine settled) which had to be scraped out and smelled bad even with the heavy perfumes. With regular scooping twice a day, this doesn’t happen with Dr. Elsey’s. ;)


LITTER GENIE CAT LITTER DISPOSAL SYSTEM

We’ve been using the Litter Genie cat litter disposal system since 2010 and have spent a small fortune buying the refills all these years which cost around $12 for two and each refill lasted about a week and a half. To top that off, the company started using a lesser mil bag so the bags were tearing which was no fun. So I found a case of 100 clear plastic bags (5 mil I think) from ClearBags.com for roughly $32 including shipping which lasts about six months. This is the same company I buy the clear envelopes for my cards from. ;)


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